I am purchasing a home in Grand Island, how do I open an account?

Prior to closing, please call the water billing department to provide billing and contact information for the new account. We will advise you of any adjustments that may apply to you at closing.

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1. I recently sold my home, how do I close my account?
2. I am purchasing a home in Grand Island, how do I open an account?
3. I recently moved to Grand Island and haven’t received a water bill. When can I expect it?
4. I went away for most of the winter. Why did I still get charged with a water bill?
5. Do I have to pay the sewer charge on water that does not directly go into the sewer (swimming pools, sprinkler systems)?
6. I made my last payment using on-line banking and the funds were withdrawn before the due date. Why am I seeing a late fee on my current bill?
7. The due date of the 15th falls on the weekend when Town Hall is closed. How do I pay my bill without penalty?
8. I just came home and found a notice on my door from the water department. What does it mean?